Shipping policy

All domestic retail orders are shipped via Australia Post and upon ordering, customers automatically give authority for their order to be left unattended at their delivery address. Greatbagmart Bags will only replace orders sent using these methods, provided the order is proved lost in transit by the delivery service company.

From time to time factors such as order size, weight and/or shipping address may require us to ship via another method. Greatbagmart Bags reserves the right to change your shipping method in these cases without notice to you and will provide you tracking details for the new carrier once shipped.

Once your order is delivered, responsibility for the product purchased passes to you. This means that the risk of loss and title for your product passes to you upon our delivery to you. If you have requested a recipient who is not you for delivery purposes (for example, as a gift) then you accept that delivery at the recipient’s address is evidence of delivery and fulfilment by Greatbagmart Bags. Estimated delivery times are to be used as a guide only and commence from the date of dispatch, Greatbagmart Bags are not responsible for any delays caused by customs clearance processes, postal or courier delays or missing parcels or any other similar service delay.

All delivery times provided by Greatbagmart Bags are estimates only. Greatbagmart Bags will not be liable for late deliveries. Please note that Greatbagmart Bags is unable to grant specific delivery requests such as “Deliver between 12-2pm” or “leave parcel in back yard”. Greatbagmart Bags is not responsible if your delivery instructions are not followed.